Privacy Policy

Effective Date: March 2025  |  Last Updated: March 2025

For questions: 1memoryforyou@gmail.com | WhatsApp: +44 7424 462460

1. Introduction

This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our website, place an order, or contact our support team. Our practices comply with the UK GDPR and applicable data protection laws, ensuring your data is handled securely and transparently.

2. Information We Collect

  • Full name, email address, and phone number
  • Billing and shipping address
  • Order history and product preferences
  • Payment details (handled securely by trusted UK providers)
  • Technical data like IP address, browser type, and site usage patterns

3. How We Use Your Data

  • To process and deliver your order
  • To send updates about your order via email or WhatsApp
  • To respond to customer service requests
  • To handle returns, exchanges, or warranty claims
  • To improve our website, products, and overall shopping experience
  • To send marketing communications if you have opted in
  • To prevent fraud and protect our platform

4. Payment Methods

We offer secure and convenient payment options tailored for UK customers:

  • Clearpay (AfterPay UK)
  • Revolut Pay
  • Klarna
  • UK Credit and Debit Cards
  • Wallets (where supported)

5. Data Sharing

We only share your data with third parties necessary to complete your order, such as:

  • Payment providers (Klarna, Revolut, etc.)
  • Logistics and delivery partners
  • Email and communication services

Your data will never be sold or shared for unrelated marketing purposes.

6. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion of data
  • Withdraw your consent at any time
  • Request data portability
  • Submit complaints to the UK Information Commissioner’s Office (ICO)

7. Data Retention

We retain your data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

8. Cookies

We use cookies to enhance user experience, analyse traffic, and offer personalised ads. You can manage your preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in legal, technical, or business developments. Any significant changes will be communicated via our website.

10. Contact Us

If you have any questions regarding this policy or your data, feel free to contact us:

  • Email: 1memoryforyou@gmail.com
  • WhatsApp: +44 7424 462460